Returns & Exchanges Policy
At Victory Range Hoods, we stand behind the quality of our kitchen ventilation systems and offer a 30-day return window for products in original, uninstalled condition. Please ensure all original packaging and components are included to qualify for a full refund or exchange.
Initiate Your Request
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully repack the range hood in its original heavy-duty box, ensuring all filters, mounting hardware, and manuals are securely included.
Ship to Victory
Affix the provided shipping label and drop your package at an authorized carrier location; we recommend using a tracked service for high-value appliances.
Inspection and Refund
Once our technicians inspect the unit for damage and verify its condition, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing